Frequently Asked Questions
Everything you need to know about our premium apparel and service.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Promix Nutrition garments?
To maintain the quality of the fabric, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.